Frequently Asked Questions
Everything you need to know about your luxury fragrance journey.
Are Rayhaan Perfumes authentic and original?
Yes, we guarantee that all fragrances sold on our platform are 100% authentic and sourced directly from authorized distributors or the perfume houses themselves.
How should I store my perfume to ensure it lasts?
To preserve the integrity of the scent, store your bottles in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.
What is your return policy for fragrances?
Due to the nature of beauty products, we accept returns only on unopened and sealed items within 30 days of purchase. We recommend purchasing a discovery sample before committing to a full-sized bottle.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customs duties and taxes may apply depending on your local regulations and are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.